If these entries have shown you that problems in online sales are not a matter of technology, but of processes – it's time for a decision. We are implementing digital sales transformation: from strategy, through processes, to technologscal solutions.
The system automatically assigns, reminds, escalates. None leads without an owner.
Not "by feel," but based on data from the system. Full process visibility.
A new trader knows what to do from Day 1. You don't depend on one person.